ebb999 Terms & Conditions

ebb999 operates an online casino and sports betting platform accessible to eligible players in Bangladesh and other permitted jurisdictions. These terms govern all aspects of your relationship with ebb999, including account registration, deposits, withdrawals, bonus eligibility, game participation, and responsible gaming obligations. ebb999 reserves the right to amend these Terms & Conditions at any time. Continued use of the platform after any amendment constitutes acceptance of the revised terms.

Questions about these terms may be directed to our support team at [email protected]. All correspondence will be handled in English and responses will be issued within Bangladesh Standard Time (BST, UTC+6) business hours.

What You Need to Know

1 Eligibility and Registration

To open and maintain an account with ebb999, you must satisfy all of the following eligibility criteria at all times during your use of the platform:

ebb999 reserves the right to request identity verification documents at any time, including but not limited to a national identification card, passport, proof of address, or proof of ownership of a payment method. Failure to provide satisfactory documentation within the requested timeframe may result in account suspension or closure.

ebb999 employees, directors, contractors, and their immediate family members are not eligible to hold a player account or participate in any promotional offer.

2 Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your ebb999 account credentials, including your username and password. You must not share your login details with any third party under any circumstances. ebb999 will never request your password via email, telephone, or any other channel.

You agree to use a strong, unique password for your ebb999 account and to update it regularly. ebb999 recommends enabling two-factor authentication (2FA) where available. ebb999 accepts no liability for losses resulting from your failure to maintain the security of your account credentials.

3 Deposits, Withdrawals, and Payment Methods

ebb999 supports a range of local and international payment methods for Bangladeshi players, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳500 unless otherwise stated in a specific promotion.

All deposits are processed instantly or within a few minutes. Withdrawal processing times vary by method: bKash and Nagad withdrawals are typically completed within 15–30 minutes; bank transfer withdrawals may take up to 3 business days. ebb999 reserves the right to perform additional identity and payment verification checks before processing any withdrawal.

ebb999 operates a strict anti-money-laundering (AML) policy. Any deposits or withdrawal patterns that appear unusual or inconsistent with normal gaming activity may trigger an investigation. During such a review, the relevant funds may be held pending resolution. ebb999 cooperates with relevant financial authorities where required by applicable law.

4 Bonuses and Promotional Offers

ebb999 offers a range of bonuses and promotions to both new and existing players. All promotional offers are subject to specific terms and conditions published alongside each offer. In the event of any conflict between a promotion-specific term and this Agreement, the promotion-specific term shall prevail for the relevant offer only.

5 Game Rules and Betting

All casino games available on ebb999 are operated using certified RNG technology or live dealer streaming technology provided by third-party studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. Each game is subject to its own specific game rules, which are accessible within the game interface.

For sports betting, ebb999 displays odds in decimal format. Odds are subject to change up until the point the bet is accepted. ebb999 reserves the right to void bets placed on incorrect odds resulting from obvious errors, technical faults, or data feed failures. In the event of a match or event being cancelled, postponed, or abandoned, affected bets will be settled in accordance with the sports betting rules applicable to the relevant market.

6 Responsible Gaming

ebb999 is committed to promoting responsible gaming across its entire player base. We provide tools that allow players to manage their gambling activity, including deposit limits, session time reminders, cooling-off periods, and voluntary self-exclusion. These tools are accessible from within your account dashboard at any time.

If you believe your gambling is becoming a problem, we strongly encourage you to use our self-exclusion feature or contact our support team at [email protected]. Further information on responsible gaming and third-party support resources is available on our dedicated Responsible Gaming page. Players must be 21 years or older. ebb999 does not knowingly permit minors to register or use the platform.

7 Privacy and Data Protection

ebb999 collects, stores, and processes personal data in accordance with its Privacy Policy, which forms an integral part of this Agreement. By registering an account, you consent to the collection and use of your personal data as described in the Privacy Policy. ebb999 implements appropriate technical and organisational measures to safeguard your data against unauthorised access, loss, or disclosure.

ebb999 may share your personal data with third-party service providers where necessary to deliver its services, including payment processors, identity verification agencies, and game studios. ebb999 does not sell personal data to third parties for marketing purposes. For full details of how your data is handled, please refer to our Privacy Policy.

8 Limitation of Liability

To the fullest extent permitted by applicable law, ebb999 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, or business interruption.

ebb999's total aggregate liability to any player in connection with this Agreement shall not exceed the total net deposits made by that player in the 12-month period immediately preceding the claim. Nothing in these terms shall exclude or limit ebb999's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

9 Governing Law and Disputes

This Agreement and any dispute or claim arising out of or in connection with it shall be governed by and construed in accordance with applicable law. Any disputes between ebb999 and a player should first be addressed through our customer support channel at [email protected]. ebb999 will endeavour to resolve all disputes fairly and promptly.

If a dispute cannot be resolved through direct communication with our support team, ebb999 operates a formal complaints procedure. Players may submit a formal written complaint to [email protected] with the subject line "Formal Complaint". ebb999 will acknowledge formal complaints within 48 hours and aim to provide a full response within 14 calendar days.

10 Amendments to These Terms

ebb999 reserves the right to update or amend these Terms & Conditions at any time. Where changes are material, ebb999 will endeavour to notify registered players via email or an in-platform notification prior to the changes taking effect. The "Last Updated" date at the top of this page will reflect the most recent revision.

Your continued use of the ebb999 platform after any amendment to these Terms & Conditions constitutes your acceptance of the revised Agreement. If you do not agree to any revised terms, you must stop using the platform and may request account closure by contacting [email protected].